Frequently asked watch repair questions
Helpful answers before you bring your watch to our Castle Rock shop.
Do I need an appointment?
Calling ahead is recommended so we can discuss the watch and help you plan your visit.
How long will my repair take?
Timing depends on the watch, diagnosis, work required, and parts availability. We can provide better guidance after assessment.
Can you replace my watch battery?
Battery replacement is one of our core services. We inspect the compartment, fit the correct cell, and check basic operation.
Do you repair mechanical and automatic watches?
Yes. We evaluate hand-wound and automatic watches for timekeeping, winding, power, and movement concerns.
Is my watch still water resistant?
Water resistance changes over time. Eligible watches should be inspected and tested rather than relying on the original rating.
Can you work on a vintage watch?
We evaluate vintage pieces with attention to age, originality, prior work, and parts availability.
Will you polish my watch?
Cleaning and polishing options depend on the case and your goals. We discuss refinishing carefully, especially for vintage pieces.
How do I request a quote?
Call (303) 688-7742 or use the contact form with the watch type, symptoms, and your contact information.